Returns & Exchanges
Due to the perishable nature of our recovery beverages, we are unable to accept physical returns of opened or used products. If you are unsatisfied with your order or received damaged goods, please reach out to our support team within 14 days of delivery for a resolution.
Return Process
- 1.Contact Support
Email our customer experience team at [email protected] with your order number and a brief explanation of the issue.
- 2.Provide Documentation
If your order arrived damaged or incorrect, please attach clear photos of the packaging and product labels to expedite your claim.
- 3.Review Process
Our team will review your request within 2-3 business days to determine eligibility for a replacement or a refund to your original payment method.
- 4.Resolution
Once approved, we will process your refund or ship out a fresh replacement pack immediately at no additional cost to you.
